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Diabetes Qualified

Essential Training

DEMO COURSE

Safely Injecting Insulin - Demo Course

DURATION

30 Minutes

PRICE

Free

This free demo offers a preview of our Safely Injecting Insulin training program. Designed to give you a feel for the course structure and content, it includes selected modules from the full course.

About the course

This demo offers a preview of our Safely Injecting Insulin training program.

The course is designed for aged care and disability support workers who support people living with diabetes requiring insulin.

The full program builds essential skills in monitoring glucose levels and injecting insulin, enabling workers to provide safe, effective, and confident care.

Included in this demo

You will have access to selected content from the full course, including:

  • Practical Diabetes for Disability Support Workers – Introduction & Chapter 1: Understanding diabetes

  • Injecting Insulin – Module 3: The insulin injecting process, including a short quiz

For more details on the full Safely Injecting Insulin course, please visit the Course Details & FAQs tab.

Learning Outcomes

By completing the full course, participants will:

  • Provide safe and compliant care by following policies, procedures, working within their scope of responsibility and under delegation.
  • Understand diabetes management plans and their role in delivering safe and effective diabetes care.
  • Identify glucose target ranges and their significance in diabetes care.
  • Monitor glucose levels using blood glucose meters and interstitial glucose monitoring devices, such as continuous glucose monitors (CGMs).
  • Handle and store insulin and related equipment properly.
  • Prepare client’s for insulin administration, including the 7 rights of medication.
  • Inject insulin using the correct technique.
  • Recognise, manage, and report adverse reactions, including hypoglycaemia and hyperglycaemia.
  • Document care accurately, ensuring clear and professional record-keeping.
Adult Man Portrait with a Down Syndrome and a Caregiver

The full course includes:

Foundational training (2 hours online)
Practical Diabetes for Disability Support Workers or Aged Care Workers
This introductory course ensures participants have a solid understanding of diabetes before progressing to insulin administration.

Insulin administration training (3 hours online)
Available after completing the foundational course, this section covers:

  • Monitoring glucose levels using a meter or continuous glucose monitor (CGM) to ensure levels are within the client’s target range.
  • Injecting insulin using insulin pens, with correct techniques and dosages.
  • Recognising and responding to issues such as adverse reactions, including how to manage emergency situations.
  • Documenting insulin injections, including dosage, timing, and any adverse reactions, while following the correct processes and procedures.

Face-to-face training (3 hours)
Following completion of the online training, this session is delivered by a Credentialled Diabetes Educator (CDE). It provides hands-on practice in monitoring glucose and injecting insulin using an insulin pen. The session includes practical assessments (face-to-face skills demonstration).

Topics

The full course covers the following topics:

  • Types of insulin
  • Legal limits
  • Insulin injecting process
  • What is a Diabetes Management Plan
  • Rights of medication
  • Monitoring glucose levels
  • Prepare to administer insulin
  • Administer insulin
  • Managing issues and emergencies
  • Post-administration procedures

Resources

There are resources provided to download, including an example Diabetes Management Plan.

 

 

 

Blended Course

This is a blended course, combining online learning with face-to-face training. Learners have the flexibility to study in their own time online in the Diabetes Qualified Learning Management System for the first part of the course. We recommend using a desktop computer or laptop with the Chrome website browser.

Certificate

On completion of the full course including passing the online and practical assessments, participants will receive a certificate of completion.

Please note: A certificate is not issued for this demo.

Frequently Asked Questions

  • How can I enrol in the full Safely Injecting Insulin course?

    The full course is currently available for organisations in the Greater Sydney, Newcastle, and Wollongong areas. If your organisation would like to book one or more sessions, please email us at training@diabetesqualified.com.au.

    We’re also exploring options to expand access and offer public courses for individuals. By completing this demo course, you’re helping us understand where demand exists. Thank you for your support.

  • Are care and support workers able to inject insulin?

    Yes, care and support workers may inject insulin if they meet the specific legislation in their state or territory and if the task is properly delegated by a Registered Nurse (RN). This includes having clear policies and procedures in place, ensuring the worker is trained and competent, and that a Diabetes Management Plan exists.

    IMPORTANT: Always seek legal advice if unsure about your state or territory’s requirements. Diabetes Qualified cannot provide legal advice.

  • Do I need prior experience or qualifications to take this course?

    There is no formal prerequisite for participating in this course. However, it is best suited for aged care and disability support workers who hold or are working towards a Certificate III in Individual Support or a similar qualification and are currently or about to care for a person who is unable to self-inject their insulin.

  • Will completing this training be enough for the care workers to be allowed to inject insulin?

    No. Training is an essential step, but not enough on its own. Your facility must also have clear policies and procedures, delegation processes, a Diabetes Management Plan for the client, and informed consent. These elements create the framework that allows trained care workers to perform the task safely and legally.

  • Is your course accredited?

    No, the full course is not a nationally accredited course. However, it has been developed in collaboration with credentialled diabetes educators and reviewed by industry experts. Diabetes Qualified is the training arm of Diabetes Australia and ensures all content is evidence-based, practical, and aligned with best-practice diabetes care in aged and disability support settings.

  • Is this training compliant with the Aged Care Quality Standards?

    Yes. The full course supports facilities in meeting the strengthened Aged Care Quality Standards (from July 2025) related to clinical care, medication safety, and workforce capability. By upskilling care workers and documenting policies and training, facilities can demonstrate a proactive approach to managing diabetes-related risks.

  • Does this course cover all types of insulin delivery methods?

    The full course focuses on insulin pen devices, as these are the most commonly used methods in a care environment. If you require training on syringes or insulin pumps, consult the person’s diabetes healthcare team about your specific training needs.

  • How much does the full course cost?

    Prices start from $399 (ex. GST) per person. A minimum of 10 participants per session is required.

    Need training for a smaller team? Email us on training@diabetesqualified.com.au, as we may be able to organise shared sessions with other facilities.

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Reviews from our students

5/5

“Very clear information and the assessments really were beneficial for our knowledge.”

Disability Support Worker, November 2024
5/5

“The knowledge gained will really assist me in my field of work.”

Disability Support Worker, November 2024
5/5

“The course is very extensive and informative.”

Disability Support Worker, November 2024
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