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Diabetes Qualified

Diabetes Australia’s training arm
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Essential Training

DEMO COURSE

Safely Injecting Insulin (Free demo)

DURATION

30 Minutes

PRICE

Free

This free demo offers a preview of our Safely Injecting Insulin training program. Designed to give you a feel for the course structure and content, it includes selected modules from the full course.

About the demo

This free demo provides a preview of the Safely Injecting Insulin training.

It is designed for those who want to explore the content and approach before committing to the full course.

Who this is for
Disability support workers who support people living with diabetes requiring insulin.

What’s included
You will have access to selected content from the full course, including:

    • Practical Diabetes for Disability Support Workers – Introduction & Chapter 1: Understanding diabetes

    • Injecting Insulin – Module 3: The insulin injecting process, including a short quiz

What this demo does not include
This demo is introductory only and does not include:

  • Complete insulin administration theory
  • Managing risks, errors and complications
  • Assessment or certificate
  • Preparation for competency assessment

Continue your training

This demo includes selected content only. To build the full knowledge required to safely support insulin administration, complete the full course:

Safely Injecting Insulin – Theory only (5 hours, online)

  • Covers full insulin process, risks, complications
  • Includes assessment and certificate
  • Available nationally

View full course details

Face-to-face training and competency assessment is required for insulin administration.

What you’ll learn in the full theory-only course

The full theory-only course covers the following. This demo includes selected content only.

By completing the theory course, participants will be able to:

  • Provide safe and compliant care by following policies, procedures, working within their scope of responsibility and under delegation.
  • Understand diabetes management plans and their role in delivering safe and effective diabetes care.
  • Identify glucose target ranges and their significance in diabetes care.
  • Describe how to monitor glucose levels using blood glucose meters and interstitial glucose monitoring devices, such as continuous glucose monitors (CGMs).
  • Describe how to handle and store insulin and related equipment properly.
  • Describe how to prepare clients for insulin administration, including the 7 rights of medication.
  • Describe how to inject insulin using the correct technique.
  • Recognise, manage, and report adverse reactions, including hypoglycaemia and hyperglycaemia.
  • Document care accurately, ensuring clear and professional record-keeping.
Important: This course provides theory only. It does not include practical skills training or competency assessment and does not authorise insulin administration.

 

Think of this course like the driver knowledge test: it teaches the rules, but it doesn’t give you the licence. Practical competency assessment is still require, and whether you can administer insulin depends on your state or territory legislation and workplace’s policies.
Adult Man Portrait with a Down Syndrome and a Caregiver

The full Safely Injecting Insulin program includes:

Part 1: Foundational training (2 hours online)
Practical Diabetes for Disability Support Workers
This introductory course ensures participants have a solid understanding of diabetes before progressing to insulin-related content.

Part 2: Insulin administration theory (3 hours online)
Available after completing the foundational course, this section covers:

  • Monitoring glucose levels using a meter or continuous glucose monitor (CGM) to ensure levels are within the client’s target range.
  • Injecting insulin using insulin pens, with correct techniques and dosages.
  • Recognising and responding to issues such as adverse reactions, including how to manage emergency situations.
  • Documenting insulin injections, including dosage, timing, and any adverse reactions, while following the correct processes and procedures.

Parts 1 and 2 are available online nationwide through the Safely Injecting Insulin – Theory only course. View course details here.

Part 3: Face-to-face training (3 hours)
Following completion of the online training, this session is delivered by a Credentialled Diabetes Educator (CDE). It provides hands-on practice in monitoring glucose and injecting insulin using an insulin pen. The session includes practical assessments (face-to-face skills demonstration).

Part 3 is currently available for organisations in the Greater Sydney area. Contact us for more information or to book.

 

 

 

 

Available nationwide

The full theory component is available online as the Safely Injecting Insulin – Theory only course.

  • 5 hours online, self-paced
  • Covers the full knowledge component
  • Includes assessment and certificate

View course details

Certificate

Theory-only course
Receive a certificate confirming completion of the knowledge component.

Full program
Complete both online and face-to-face training to receive a certificate for the full program.

Please note: A certificate is not issued for this demo.

Frequently Asked Questions

  • How can I enrol in the full Safely Injecting Insulin course?

    The full program (online theory and face-to-face training) is currently available for organisations in Greater Sydney, Newcastle, and Wollongong. If your organisation would like to book one or more sessions, please email us at training@diabetesqualified.com.au.

    For individuals and organisations outside these areas, the online theory component is available nationwide as the Safely Injecting Insulin – Theory only course. This provides the full knowledge component of the training and includes assessment and a certificate.
    You can view course details here.

  • Who can provide the face-to-face training and competency assessment?

    Face-to-face training and competency assessment must be delivered by a suitably qualified health professional, such as a Credentialled Diabetes Educator (CDE) or Registered Nurse, in line with your organisation’s policies and relevant state or territory legislation.

    Some organisations arrange this internally through their own nursing staff. Others work with external providers.

    If you would like guidance on possible options, please contact us at training@diabetesqualified.com.au.

  • Are care and support workers able to inject insulin?

    Yes. Care and support workers may inject insulin if this is permitted under legislation in their state or territory and the task has been appropriately delegated by a Registered Nurse (RN).

    This requires:
    – clear organisational policies and procedures
    – appropriate training, including both theory and practical competency assessment
    – demonstrated competency in insulin administration
    – a current Diabetes Management Plan for and informed consent from the person receiving care

    IMPORTANT: Always seek legal advice if unsure about your state or territory’s requirements. Diabetes Qualified cannot provide legal advice.

  • Do I need prior experience or qualifications to take this course?

    There is no formal prerequisite for participating in this course. However, it is best suited for disability support workers who hold or are working towards a Certificate III in Individual Support or a similar qualification and are currently or about to care for a person who is unable to self-inject their insulin.

  • Will completing this training be enough for the care workers to be allowed to inject insulin?

    No. Training (theory + face-to-face) is an essential step, but not enough on its own.

    Your facility must also have clear policies and procedures, delegation processes, a Diabetes Management Plan for the client, and informed consent. These elements create the framework that allows trained care workers to perform the task safely and legally.

  • Is your course accredited?

    No, the full course is not a nationally accredited course. However, it has been developed in collaboration with credentialled diabetes educators and reviewed by industry experts. Diabetes Qualified is the training arm of Diabetes Australia and ensures all content is evidence-based, practical, and aligned with best-practice diabetes care in aged and disability support settings.

  • Does this course cover all types of insulin delivery methods?

    The full course focuses on insulin pen devices, as these are the most commonly used methods in a care environment. If you require training on syringes or insulin pumps, consult the person’s diabetes healthcare team about your specific training needs.

  • How much does the full course cost?

    Pricing depends on factors such as group size, location, and delivery requirements.

    Please contact us at training@diabetesqualified.com.au to discuss your needs and receive a tailored quote. We’re happy to talk through options that may work for your organisation.

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Reviews from our students

★★★★★ 5/5

“Very clear information and the assessments really were beneficial for our knowledge.”

Disability Support Worker
★★★★★ 5/5

“The knowledge gained will really assist me in my field of work.”

Disability Support Worker
★★★★★ 5/5

“The course is very extensive and informative.”

Disability Support Worker
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