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Diabetes Qualified

Living with Insulin

Living with Insulin is a free online course which covers a range of topics to help you understand how, why, and what you need when using insulin.  There are 11 interactive modules which you can access at your own pace. Each module will take approximately 10 to 15 minutes to complete. Click on a topic below to open the learning module. 

You can keep coming back to this educational hub to access the information as you need or click the link here to download the app on your smartphone


Living with Insulin modules

Need more support?

Speak to your diabetes team

If you find it difficult taking insulin or managing your diabetes, talk to your doctor. They can give you advice or refer you to a health professional.

The NDSS and the diabetes organisation in your state or territory is there to help too.

Call the NDSS Helpline

Call the NDSS Helpline on 1800 637 700 for general advice about products, to book into a program or event or to speak to a health professional.

The NDSS Helpline is open from 8:30am to 5:00pm Monday to Friday and from 9:00am to 12:00pm on Saturdays and national public holidays.

Find the diabetes organisation in your state or territory

Click here to find your local diabetes organisation


This has been designed to support people who are using insulin. You might like to check out the NDSS website or your state or territory diabetes organisation to find out what support programs are available to you, such as the Type 2 Diabetes and Me online program.

No, this program is designed for people living with diabetes who are using insulin. This is not training on how to deliver insulin. 

You can add this website to your bookmarks or favourites by looking for the star button – it should be near the search bar where you type the website address.

There are 11 modules in total, and each should take 10-15min to complete. To complete the full program, please allow up to 3 hours in total. You can do as many or as few modules as you like, and come back to others later.

You can use any desktop or laptop computer, or a smart device such as a mobile phone or tablet to access the program. All you need to do is open this website in your device’s internet browser. We recommend using Google Chrome.

Click on each module and a new tab or window should open in your browser. To return to the home page, simply close the module tab/window.

The modules open as another website page tab in your browser. Please check your internet connection if they do not open in another window. We recommend using Google Chrome as your browser.

Once you have opened a module, its title should change from black text to light blue. Please note, if you change to a different device, it will not display which modules you have already accessed.

Computer/laptop: Check that your speakers are turned on and sound is not muted (there is a speaker icon at the bottom of your screen). Alternatively, try plugging in a set of earphones or headphones. Mobile phone/tablet: Make sure your volume is turned up and your device is not muted. Alternatively, try plugging in a set of earphones or headphones.

NDSS registrants are eligible to attend a face-to-face Living with Insulin workshop, free of charge. For more information about whether this workshop is available in your state or territory, contact your local diabetes organisation. Click here to find your local diabetes organisation

Diabetes Qualified is a registered training organisation, and subsidiary of Diabetes NSW & ACT, Australia’s largest member-based charity for people living with or at risk of diabetes. Diabetes NSW & ACT has been supporting people with diabetes, their families, carers and friends since 1938. Diabetes Qualified develops digital diabetes education and resources. Our online programs, such as Living with Insulin Online, are developed by credentialled diabetes educators and health professionals that work with people living with diabetes every week. We primarily provide education for health professionals and support workers, however our experience in developing quality e-learning has allowed Living with Insulin to be adapted to this online format, so it can be accessed by more people Australia-wide.

From your smartphone click this link, you’ll be taken to the apps homepage, tap the menu in the top left, then tap “Install App”. Then follow the prompts below for iPhone and Android users.

If using desktop/laptop click the link. In the top right scan the QR code (QR code will show if you open the link on a desktop or laptop computer). Then follow the prompts to save the app on your phone’s home screen.

Download Prompts
iPhone: Open the link and tap the Share icon at the bottom. Then tap Add to Home Screen from the menu.
Android: Open the link and tap the menu icon (3 dots in upper right-hand corner) and tap Add to home screen from the menu.

This program has been developed by credentialled diabetes educators and the design team from Diabetes NSW & ACT and Diabetes Qualified. Development of this program into a digital format was funded with an unrestricted grant from Sanofi.

Diabetes Qualified
Diabetes NSW & ACT
DQ Sanofi